DREADFUL SERVICE.. pre booked and paid for a cab from Gatwick to home.. after a long day of travelling we landed and arrived at Gatwick.
No cab… when we called we were told it was 1hr and 30 mins away! Had to buy food and drink whilst waiting and we were then charged an additional fee of £6 waiting time by the driver !!! He was 90 minutes late!!
Tried on app to get refund which is intentionally hard to navigate and get a refund, will never use them again