Being mature enough not to hold a grudge against Poole Audi, I saw a car there and paid a deposit. The salesperson Laurent Reynolds did his best to enable me to buy the car, not aware of my past history with them until I mentioned it, just before I was about to pay the balance and collect the car.
When he called, I was told that I was persona non grata there, and they were not to sell me a car. I made the choice of asking for my cash back and sadly cancelling the sale. It shows that Poole Audi had instructions not to sell me a car again because I gave them, and rightly so, a one star rating. This rating does not reflect on the efforts of Laurent Reynolds who was great to deal with. Unfortunately the company are not, however, they can put things right by allowing me to buy the car if Mr Elms sanctions it. All it takes is a call/text/email and I can pay in full, cash. No hard feelings and my review will reflect this when/if I hear from them.

Update 8pm 7 Jan: Nothing heard from Poole Audi and they have sold the car since this review. Disappointed but not surprised as they never wanted to sell to me.