Nose dived from the top to the bottom of the...
My previous review gave this company 5 stars, but I am disgusted by their dishonesty, hence writing another review and giving them 1 star.
I purchased two separate items on 27/12/24. For the first one, I opted for the standard delivery, and for the second one, I paid extra for ( Royal Mail Express, as they called it). I received two emails at around one pm the same day (Friday) saying they had dispatched the items, but not so according to the Royal Mail, its tracking states that First4Magnets told them that they had dispatched the items at 2 pm on Saturday! Whether I get the items I purchased or not remains to be seen, but, in my opinion, dishonesty is as good as con.
Replying to First4Manets’ comments:
Although I appreciate their sympathetic response, the fact remains that today on 2nd January 2025, the Royal Mail tracking is still reporting “we are expecting it”! It is no good to say we have no control over it since Royal Mail is your chosen default courier, and you didn’t say -at the time of purchase-if you order “we have no control over it” which sounds as pathetic as it is.
Reply from FIRST4MAGNETS