Ordered one knife and at checkout was…
Ordered one knife and at checkout was billed for four knives. Sent e-mail informing company and hoping for a change to order. See that this happens to other people...a coincidence....mayb e. we will see if the company makes this right. I will also call in the morning to customer service.
Reply from Matsato
Hi Lawrence,
We would like to inform you that the issue you brought to our attention has been successfully resolved by our customer service team as of December 12, 2024. Should you require any further assistance, please do not hesitate to contact us.
We sincerely appreciate your feedback and patience throughout the resolution process. Your input is highly valued as we continue to improve our services.
Thank you for your continued support as we strive for excellence in customer satisfaction.
Matsato Support Team