I was a customer of Airbnb for many years, but after the last incident I will not be anymore, I will say goodbye to the scam company, we rented a house for which we paid about 5500 kr, there were a few days left before arrival, I canceled my order, I asked. the host to return the money, he assured me that airbnb has to return it, I wrote to airbnb to return it, but they didn't return it, while I explained for three days, it was time to move in, which we didn't do. No one stole the money. Damn that owner with all our money, karma will arrange everything.