Bought an ERA Protect smart security system to replace my existing Texecom set up which I could never get to work properly. Was impressed with the quality of the components, and it arrived quickly and well packed. For the price it was all good. Had a bit of an issue setting up the hub, which it turned out was my fault, because I was using the wrong app on my phone. Contacted customer service, got straight through to a guy called John who was brilliant with me. talked me through the whole process, which actually is very straight forward. Only fitted it today, so not really tried it much yet, but so far, very impressed.