I ordered a rubber gym mat from you…
I ordered a rubber gym mat from you which arrived damaged. Within 24h of my reporting the problem and sending a photo of the damaged item Alisha had arranged for a replacement to be sent. A very good service. Thank you,
October 22, 2024
Unprompted review
Reply from Fitshop UK
Hey there,
Thank you so much for your review.
I'm sorry to hear that your goods arrived damaged but it's great to hear that Alisha was able to get this resolved for you asap and provide excellent customer service. I will be sure to pass on this feedback.
Kind regards
Stacey