The platform isn’t very transparent with their billing. The total price at the preview page is very different after you click Checkout. Sometimes shipping and/or vouchers discounts will be removed at Checkout, so pay attention. The explanation they gave was voucher T&C.

Then why was I able to apply the voucher to the product in the first place? If it’s not a valid voucher, I shouldn’t be able to use it. This is definitely a platform issue. They designed it so you think you are getting all the discounts but when you checkout it’s a different story. This is classic bait-and-switch and it should be illegal.

Pay extra attention to the price breakdowns when you shop at Shopee.

Another issue is they partner with unprofessional courier service (SPX Express). Some of the couriers dispatchers don’t call when delivering even after being instructed to. Some just leave your package outside for all to see and don’t bother attempting second or third deliveries like other couriers do. Good luck if you lose the package because the dispatcher will just take a photo of the package and deemed it delivered.