I rang up debt management today and got through in 30 seconds.
I tried to sort out a debt payment plan. You can't do a payment plan whilst on benefits using debt recovery team.
They told me I need to phone back and use option 2 then 4.
Yeah. No. After 10 minutes of being in a queue I just gave up. I'm not here to sit and listen to some horrible music whilst on hold for probably the next hour.
Why is it so difficult to try and pay money to UC for a debt. You would think debt management would be able to sort out debt problems.
You can chase me down for the money now instead. I really don't want my time wasted by you again. No wonder the UK is one massive debate problem.
UC is the worst benefits ever to happen.