Reply from James Gibb

4 hours ago

"Hi Mr Peacock, thank you for your further review. We consider your review important to us and would urge you to refer to our complaints procedure to escalate your enquiry to our Senior Management team. Trust Pilot nor any other social media platforms is not the platform to resolve your enquiry and we would urge you to collate all communications with our office to date and submit this in line with our complaints procedure as we wish to resolve matters with you as quickly as possible. For ease of reference, our complaints procedure can be downloaded by selecting the following link customer-complaints-guide.pdf (jamesgibb.co.uk)."

Nic Mayall, can you tell me WHY Trustpilot nor any other social media platform is not the platform to resolve one's enquiry? Could it be because you don't want the public to find out that the company which you run together with DJK Reid engages in fraudulent business practices and has been doing so for years? What right do you have to tell someone to not air their grievances on social media? This is a free country and those who have been conned by a diabolical, shameless establishment have every right to express their grievances on social media, to the First-tier Tribunal, to Police Scotland, to MSPs, to whomever they wish. It is not your place to dictate to victims of crime where they should express their grievances. Your sense of entitlement is astounding.