Review of RTC Transport A/S


Rated 1 out of 5 stars

Bad service and attitude I ever had before

I paid 150 indoor service for those delivery items, but first, they don’t want to put shoe covers on; secondly, they don’t unpack my purchases.
It’s a new house, and the floor is very new, so I prepared shoes covers for them to use, but they refused to wear it! Then I let them in with purchases, and ask them to remove all packaging since I paid for (the salesperson told me that the sevice is included remove all packaging), they refused me again! And I am living in this house, but they were suspect the deliveries were not mine! They ask me three times, and even call to my wife, we both said yes, it is our deliveries, and they still don’t believe it! They even call to control center to double check if it’s a correct delivery! It made me feel racism. With a really bad service and bad attitude, I won’t recommend any company or people use their services.

October 4, 2024
Unprompted review

Reply from RTC Transport A/S

Hi Arthur

Our drivers are not allowed to take shoe covers on, as there is a risk that they can slip when carrying heavy goods.
If you do not want them to go directly on the floor, make sure to cover the floor, before the delivery takes place.
We do not unpack the item, so that you are informed of this by the store,is deeply regrettable.

Have a great day

Best regards
Simone

Advertisement