Hi Miss Arnold,

Thank you for taking the time to share your feedback. We're sorry to hear that the product arrived damaged and didn't meet your expectations in terms of quality and fit. We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.co.uk/myaccount.

Thanks,
Wayfair UK