Not receiving my whole order.
I paid for 250 gm of DCA I only received 100 gm. I had to notify you of this discrepancy which you responded to. I am still waiting for the rest of the order. Disappointing.
September 9, 2024
Reply from DCA LAB
Dear Laurence,
Thank you for your feedback, even if it is not positive. We regret that, through no fault of our own, we did not meet your expectations.
Your new parcel was sent on September 25th and is still in transit to your destination. Kindly note that delivery to Australia takes up to 3-4 weeks.
Please contact us back via email for further assistance.
Looking forward to hearing from you soon.
Sincerely,
DCA Lab Team