We used to have a great walk-in service for bloodtests, but now I've been forced to use something called Swiftqueue. Honestly, I've never come across such a user-unfriendly app. As an adult in my 40s, who consider themselves pretty au fait with technology, heaven knows what it must be like for someone in the 70s or older. Firstly it asked for my mobile number, then said it didn't that format, so I was forced to leave it blank. Then it asked me to search my GP - no results. Hospital - no results. Location - no results. Apparently nowhere in greater London offers bloodtests! No wonder the NHS is in such a state if it's forced to farm out services to get-rich-quick venture capitalists with half-arsed ideas and no grasp of technology. Now I have to got to the surgery tomorrow and take up more of their precious time because some beancounter has forced them to rely on inadequate technology.