Hi Lee, I am sorry to hear that your parcel arrived damaged. We strive to provide excellent service. We will share your feedback with our delivery team to ensure they are following our procedures for secure deliveries. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.