I am gobsmacked that Guildford Audi are…
I am gobsmacked that Guildford Audi are asking me to review a recent purchase. When I visited just after the theft of our car no one other than the receptionist was willing to ask our questions and no one ever came back. After a lot of searching we stumbled upon Reading Audi who have been outstanding & have even managed to locate a new Q3 which is enroute to the UK and aligns with the specification we were looking for
Reply from Lookers
Hi,
Thank you for taking the time to rate the experience you have had with Lookers. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team