Review of UPS UK


Rated 1 out of 5 stars

This company is a joke !

This will be my first time using UPS and twice in a row and I have to say it's the worst experience I've had with any delivery company. My delivery has been rescheduled 3 times on one item and twice on another occasion. What is the point of emailing you with a delivery time when you will not deliver at the specified time.

I am still waiting for my delivery as I write this. Its been rescheduled 3 times now. This company is a joke !

September 23, 2024
Unprompted review

Reply from UPS UK

Hi there, I'm really sorry to hear of the bad experience you have had with UPS. We would really like to look into this further. Can you please email our UK & IE team on uktrustpilot@ups.com quoting case number #5173469. Please also include your UPS tracking number, full delivery address and any other details you feel are important. Many thanks-Connor.