We are so sorry to hear about your loss, Corinne. We appreciate you taking the time to share your experience and are glad that our bereavement team was able to provide you with the support you needed during this difficult time.

If you need any other help or have any further questions please don't hesitate to get back in touch with us. Just so you know we also have a handy help centre where you can browse through different categories and find our additional contact information: https://help.ovoenergy.com/

Thanks,
Jasper