We have been very pleased with our cool cabanas and the service of the company! We have owned them for about 4 years and more recently the stake that first goes in the sand got bent because we must of had it up with too much wind. I reached out to see if i could replace it and they quickly got back to me and told me to buy it and send them my order number because they offered to pay for it. Very nice of them! It was only $25 but i really appreciated it!