When we booked in January the site said € 50,00 for airco. When we received the confirmation we were charges for € 100,00. I made notice of this, but got the answer that the site is not up-to-date and that we had to pay 100 or make the choice for not using the airco…This is not how it works in my opinion. After 6 months it still isn’t adjusted. The site still says 50,00. This is not customerfriendly. Maybe it would be good to notice on the site that the keys, sheets, towels and babybeds have to be picked up at another adress. It is quite a lot of stuff and hassle we thought. For the price we paid we expected to have everything at the house. Maybe this is a point of attention to discuss with the agency there.
For the rest everything quite fine.