Halfords have taken away the ability to…
Halfords have taken away the ability to talk to specific stores and instead we get through to foreign people who are glorified secretaries who don't speak English very well.
Does it look like a call centre knows about my car, my wiring, my speakers, my clips I need, and the rest of the stuff to upgrade my car?
Halfords id a pointless store now. They're 100% useless.
Reply from Halfords Retail
Hi,
Thank you for your review; we greatly appreciate the time that you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience. We always aim to give a great level of service and we are sorry to have let you down this time.
We would love to talk to you further about this to try and make things right. To do this please can you reach out to us, and ensure you include any relevant information. This way we can get your issue resolved as quickly as possible.
https://www.halfords.com/contact-us-retail.html
We hope to hear from you soon. Thanks - Rupert