Review of Halfords Autocentres


Rated 1 out of 5 stars

How not to replace a tyre

Halfords Autocentres took an hour to replace a single tyre despite a pre-booked and pre-paid appointment time, and it failed to inflate the new tyre properly. Job number was: 136/9033329. Location was: Hendon (136) Unit A2 Hyde Estate Road NW9 6JX.

June 25, 2024
Unprompted review

Reply from Halfords Autocentres

Good afternoon,

We’re sorry to hear that you've experienced an issue with an appointment and we’re keen on getting this resolved as quickly as possible. We’re disappointed to hear that we’ve fallen short of your expectations and will do our best to learn from this issue and improve for the future.

Please could you update your review to include your order number/booking reference or existing case reference number, so we can reach out to you privately and get this resolved?

We look forward to speaking to you soon. Thanks - Claire

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