Dear Kayne,

Thank you for getting in touch with us here at Parsley Box.

I’d like to apologise for the impression left with you after trying some of our meals. As a business we have our meals taste-tested regularly to ensure we are keeping to the standards we aim to provide our customers, so it’s very disappointing to hear that we didn’t meet your standards on this occasion.

I reached out to you by email a few days ago, however, I have not received a response as of yet. If you could kindly contact us to discuss this further, this would be appreciated.

I hope to hear from you soon.

Kind Regards,
Victoria at Parsley Box
Customer Relations