Thank you for bringing your concerns to our attention. We take all feedback seriously and aim to ensure the best experience for our clients.

Upon reviewing our records, we were unable to locate an account under the name you provided. It is possible that there may have been a misunderstanding or an error in the information submitted. We kindly request that you verify your account details and reach out to our customer support team directly at support@infinitymetrix.com for further assistance.

We are committed to resolving any issues you may be experiencing and ensuring your satisfaction with our services. Please provide us with the correct username or any additional information that can help us locate your account and address your concerns promptly.

Thank you for your cooperation and understanding.