Annual service booked but no show
Annual service booked for 8-1 but nobody showed up and absolutely no apology from the two people I spoke to when I rang to complain. Was advsied engineer was on their way but never received promised text to advise arrival time. Engineer finally showed up and was v efficient and courteous but not one word of explanation or apology for delay.
July 15, 2024
Reply from HomeServe UK
Thanks for taking the time to get in touch, I'm sorry to read your comments. We do aim to stick to all agreed slots so I'm disappointed to see this wasn't the case here.
I am pleased to see this is now sorted but if there is anything further you would like us to look into please get in touch via heretohelpteam@homeserve.com and we'll pick this up.
Leah
Here To Help Team