Hi

Sorry to hear this. Please do note at the time of your order we were advising of some delays with our lab due to unscheduled lab maintenance, unfortunately this did affect a number of jobs including yours.

We are of course sorry to hear that you are not happy with the designer supplied product, please do note that you can return products if you are not 100% satisfied - see here for full details: https://www.selectspecs.com/info/returns/

Please contact our customer services team if you wish to return the glasses for a refund or exchange.

Regards
SelectSpecs