An absolute shower of s@@t
An absolute shower of s@@t. No communication stranded at Reading today. Management should all be embarrassed. Kids could run it better. I would like to say it’s a one off but very rarely are you on time to your destination.
June 10, 2024
Unprompted review
Reply from Great Western Railway
Good evening Jared. We apologise for the frustration and inconvenience that you experienced at Reading today. We understand punctuality and communication's importance, and we are truly sorry for falling short. Your feedback will be passed on to address these issues and improve our service.