Review of Bitstamp


Rated 1 out of 5 stars

Be careful! They won't let you withdraw!

For months, it has been impossible to withdraw money due to a bug: the account to be selected would be dissipated when entering the amount to be withdrawn!

Reported multiple times, still not resolved and the only response customer service says: "you can use the withdrawal page"

A huge joke, incompetence itself, to the point!

Ticket TICKET #BIT-1928456

June 10, 2024
Unprompted review

Reply from Bitstamp

Hi there,

We're very sorry to hear about your experience. You have received a reply with an explanation in your ticket, we hope this answers all of your questions.

Have a nice day!

Bitstamp