Ordered a drug which requires titrating up to the full dose over 4 months. At month 4, I placed the order as normal but it was not dispatched after 6 days so had to cancel due to going away. Re-ordered but after 10 days the order still hadn’t arrived, in spite of lots of email chasers and promises to dispatch the order. Given that there would have been a 3 week gap in medication, I would have had to start titration again, I was left with no choice but to cancel the order (which Chemist 4 U made difficult). This means that I’ve wasted £600. Chemist 4 U should not take payment for orders they cannot fulfil. They should also communicate with customers in a helpful manner and not make promises that they have no intention of honouring. Poor service relating to expensive drugs is a common theme of the 1 star reviews.