No parcel
Received tracking updates to say the parcel was on its way; at 14.39 it was supposed to have been delivered to my front porch and there is no sign of the parcel. No one rang the door bell, knocked the letterbox/front door or even attracted my fathers attention (who was in the front garden at the time). I wouldn't have minded but the parcel contained plants which had been in the delivery system all over the weekend.
Reply from Yodel by InPost
Hi Lorraine, I understand that your parcel has not delivered, and the driver did not even ring the bell or knock on the door to inform you of delivery. Please accept my apologies for the inconvenience you have experienced. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.