We sincerely apologize for the delays in fulfilling your order and for the unsatisfactory customer service you have experienced recently. You deserve a much better experience. Please know that these challenges were unexpected, as we encountered significant disruptions due to an unforeseen warehouse relocation.

We are committed to improving our service and hope to retain you as a valued customer.

Thank you for your understanding and support. ❤️

Kind regards,
Evilhair