Disregard for customers
Title: Terrible Experience at National Tyre Bangor Garage
I recently scheduled an MOT appointment at National Tyre Bangor Garage, but upon arrival, I was informed that the test couldn't be conducted because the MOT tester was off sick. What's worse, no one bothered to inform me beforehand. Instead of offering a feasible alternative, they proposed an impractical solution and then brushed me off. The whole experience reeks of bad management and poor customer care. I strongly advise against using this center.
Reply from National Tyres and Autocare
Thanks for taking the time to leave feedback on your recent experience, Raz.
We are sorry that your experience was not a positive one, and we will work hard to ensure we make this right.
Please could you update your review to include an order number/booking reference/case reference so we can get in touch with you and find a resolution?
We look forward to speaking with you soon. Thanks - Ruth 🛴