Hi there, thank you for taking the time to leave us a review.

We value all our members and never wish for any of our members to feel this way regarding our monthly fees.

We're proud of the service we offer at GoHenry, maintaining our mission to make every child smarter with money, as much as we would love to be free, As we are a financial service rather than a bank we don't make any money from interest or debt! Instead, we cover our costs through a small membership fee.

We would of course love to take a look into where the £5 has moved to within your account. Please don't hesitate to get in touch with us at help@gohenry.co.uk or you can call us on 0330 100 7676. - Calumn