Review of David's Bridal


Rated 1 out of 5 stars

Horrible Customer Service

The only David’s Bridal I would recommend is the one in Springhill, VA as they went over and above to help me with forgetting my dress for my son’s wedding. They found the same exact dress and size and held it for me. On the other hand, the place where I bought my original dress refused to even give me store credit 10 days after purchase even though I had both dresses and the original in the bag with the tags and both receipts to prove it was the same dress. The corporate number directs you to text rather than talk to someone. They promised to help me within 72 hours and I never heard back. So be very sure you like what you buy and whatever you do don’t forget your dress for an out of town wedding because they will do absolutely NOTHING for you.

April 22, 2024
Unprompted review
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