I was just switched from Lloyds Direct to Pharmacy2U
I was just switched from Lloyds Direct to Pharmacy2U and am appalled by the fact that, especially because Lloyds Direct has been taken over by Pharmacy2U, my prescription medicines and my payment details haven't been transferred. This means that I've got to enter them myself, and I resent it.
A single star is not a sufficiently bad rating for Pharmacy2U.
I'm now looking for an alternative supplier for delivery of my prescriptions.
Reply from Pharmacy2U Ltd
Good Afternoon Ms Marianne Kern,
Thank you for your review and the time on the telephone today.
I am sorry to hear the transition had not happened as you expected. Unfortunately due to security, payment information will not transfer over, however, I can see that we do now have an updated repeat list on your Pharmacy2U account now.
I would like to thank you for the feedback provided within your review and on the telephone, this does help improve the service we do offer.
Please accept our apology for any inconvenience caused.
Kind regards,
Chris