Hi Lorraine,

Thank you for your 4-star review and for letting us know how your repair went for you 🙂

We sincerely apologise if the repair took longer to complete than you hoped for but we're also glad this has since been resolved for you.

We'll be sure to log your feedback regarding the long wait as it helps our management team to understand where our residents would like to see an improvement to the service we deliver.

In the meantime, we're here for you and feel free to let us know if there's anything else we're able to help you with.

Many Thanks
Customer Service Team