Hi there, I understand that your concern is regarding the method of delivery and the driver didn't knock on the door or ring the bell and delivered the parcel on public view. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.