Ugh...I joined ALGO in late November 2023
I joined ALGO in late November 2023. I am a seasoned Amazon retailer that does over $5 million in annual sales. In speaking with Tim, I decided to take the course because I believed him that some of his students were doing $1MILLION PER MONTH in sales following his teachings. Once I started thru the program (including a 4-hour accelerator) I determined that the program was strictly for newbies. I kindly asked for a refund and was turned down because I had not gone thru all the videos. So am I supposed to waste more time going thru information that I already know! I posted on their Facebook group a reach out to anyone who was doing $100k in monthly sales and the post was never even approved...which was a big red flag to me. Then I learned from a support member that in order to generate $20k in profit I would need to invest over $100k in inventory. This was not what I was sold. Very bait-and-switch. Overpromising and under-delivering.
Reply from ALGO Online Retail
Hi Stephen, Sorry to hear you were not satisfied with the program. In reading this review and your communications with our support team there seems to be a lot of conflicting information which makes it more difficult for us to resolve issues.
We pride our selves on exceeding expectation and always delivering what we promise. In your case, it seems like you barely went through any of your program (basically you just watched some introductory course lessons) and then asked for a refund well past our 30-day refund window because you felt the training was not for you.
1. To start, you purchased our program in December and didn't ask for a refund until March which is well past our 30 day refund policy window (this is primarily why you were not approved for a refund).
2. You say that the program is strictly for "newbies" but our records show you completed less than 10% of the videos course (the beginning of which is all about showing new sellers how to get set up) and you attended our 4-hour live accelerate seminar that is designed to help new sellers accelerate from $0 to their first sale. So, if you are only are going to watch parts of our program designed for new sellers, then yes, it will feel like it is all for new sellers!
3. If you are doing $5M per year, we know there are topics in the course than can help you as they have helped many other 7-figure sellers (topics on suppliers, brands, business growth, and multi-channel) scale. Some of those lessons (and membership in our Sellers Club Facebook group- our Facebook group for advanced sellers) are only available to members of our Seller's Club. To access that material, you must verify your sales but you never verified your $5M sales numbers with us or joined the Sellers Club.
4. Your purchase also included access to support, double-checks, tradeshows, and more which based on our records you never used.
5. As a $5M Amazon seller, you would have to already have over $100k invested in inventory and with dozens of financing options out there for experienced Amazon Sellers (including half a dozen funders that specialize in Amazon Sellers specifically), we're not sure why the fact that you need to invest in inventory is a concern for you or is in any way a "bait and switch".
So, in short, it seems like you just watched a few introductory lessons a few months after purchasing the program and then asked for a refund well beyond our 30 day refund window. While we always appreciate and respect feedback, we find this review to be pretty disingenuous and contrived.