Review of Poole Audi


Rated 2 out of 5 stars

ANOTHER POOR SHOW

This review is for the replacement car I bought from Poole Audi. I needed it in a hurry so it did the trick, for now. Unfortunately, it cost way more than it is worth due to the cost to change from a car that I would not drive due to steamed up headlights - a feature apparently - they were not sealed. 4 cars now I have bought from them; never again.
Anyway this car is ok so far. Helped by the second hand sales manager and salesperson - both good - the car was ready for when needed.
3 weeks on and I am still waiting for the complete service history documents - they were incomplete when I bought the car and should have been up to date. I also await my second year warranty documents. Sales are all over you when you buy - after sales desert you. Not surprised considering my last experience. Another poor show from Poole Audi.

March 8, 2024
Unprompted review

Reply from Poole Audi

Hi Firkindolloper,

Thank you for taking the time to leave us a review, we appreciate your feedback regarding your experience with us at Poole Audi.

A member of our team will attempt to contact you regarding your review. If there is anything we can do in the meantime, please contact us on 01202 775050.

Kind Regards,
Poole Audi