I did not like that your agent insisted on being with our insurance agent during the damage estimate because I believe he encouraged the estimator to include excessive damages. Our insurance company issued a check for the amount of the estimate, which your agent asked us to give him and that we wouldn't need to do anything. When we signed the contract with your agent there were items of the estimate that he told us he could not afford to do leaving us liable for any future damage on those items, which I did not like but felt compelled to sign anyway, but in addition to that they did not shingle our shed, which was the reason I am writing this because I asked him point blank if that shed was included and he assured me that it was. I came away believing that this was your company's method of operation: Get a high estimate, take the entire check and do only part of the work and keep the excess money.