I ordered my furniture in January to be…
I ordered my furniture in January to be delivered within a week and after to delivery postponements we are in March and still waiting for the goods to be delivered. Despite numerous emails to customer service we are faced with total silence. Incredibly frustrating
Reply from DUSK.com
Hello,
I am very sorry to learn of the experience you have had with your recent DUSK order, please be assured this does not reflect our usual DUSK service.
At DUSK, providing a seamless and exceptional experience for our customers is our top priority. We deeply regret that your recent interaction with our services did not meet your expectations.
Please know that we take your feedback seriously, and we are committed to resolving this matter promptly.
I can see our Carriers and Credits team are currently investigating and will be in touch shortly.
Thank you for your patience, my apologies again.
- Colin