BEWARE!! Absolutely the worst, I signed up for a free trial, then realized this is not the software for me. I immediately deleted my account the same day.
Apparently, even though my account was deleted, they still had it as "Active" since I didn't cancel my subscription. In what world can you have a deleted/deactivated account, but an active subscription?

Well, they charged me $89.99 twice and would only refund 1 of them. What a scammy and sleazy company.

When reaching out to them, I was only able to get someone on the phone 1 out of 5 calls, I then got connected to an agent via the chat function on their website (which is the only way to contact them about unauthorized charges), she was argumentative and rude and flat out told me they would not refund the total order.

I requested to be put in contact with the supervisor, she took my information and stated the supervisor would get with me when she gets back in the office. Hoping for a satisfactory resolution.

Be careful!