Review of GenealogyBank


Rated 1 out of 5 stars

This site is very misleading

This site is very misleading, is difficult to navigate, and doesn't have any of the information I already have obtained from free sources like Family Search and Old Fulton Post Cards, so the resources are non-existent and what little there is is repetitive. It claims there are hundreds of "hits" for a name search but it turns out they're all the same ones repeated over and over. I tried to not be charged for my 1/2 hour visit to this awful site and tried to cancel but am being told I'm stuck with it for a year.

January 1, 2024

Reply from GenealogyBank

We are sorry to hear of your experience. I see that we issued you a refund the day after your transaction, even though we were out of the office due to it being New Years Day. You are certainly not "stuck". We would never want that for our valued customers.