I bought a pair of Ugg slippers for my wife. Sold out everywhere in Europe but managed to find them on this website. They were a bit more expensive than the rrp but I didn’t mind. Only read reviews after I’d purchased them. Obviously I was very apprehensive having read the reviews. Shoes arrived really quickly, 3 days maybe from the US to Ireland. Slippers were perfect, totally genuine. I can’t speak for anyone else’s experience with this company but mine was great.