Prompt delivery. I bought for a new bed with microcoil springs and a padding, which whilst I like a firm mattress I found a little hard.
The topper has resolved this and made it really lovely. I think it has also removed the need for an electric blanket as bed soon warms up and holds warmth without being hot.
Love that it is British wool though was disappointed to see it's not British made.
That is the only downside. I'm otherwise delighted and so will give a 5 .