Review of David's Bridal


Rated 1 out of 5 stars

They are refusing to process returns…

They are refusing to process returns for goods that were purchased during their "bankruptcy" which feels unethical/an attempt to keep your money without having any formal consequences.

Their marketing tactics seem predatory and opportunistic. If you attempt to reach out to customer service, they are unhelpful and difficult to communicate with. The whole company is just dismissive.

I would honestly just purchase from somewhere else with more accountability and more reputable return policies, especially when bridesmaid dresses need to be very specific and processing returns should be a large part of their business.

They did not attempt to offer any solutions despite my asking to do so.

December 1, 2023
Unprompted review
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