Firstly this company are a bunch of conmen, do not go near them. I was offered £343 for my iPhone mini which was just over a year old.I took it into the apple shop before sending it off, the technician transferred my data,switched it off and checked that it was in good condition, which it was. We buy any phone e-mailed me saying there was a problem of ware, and could only offer me £190, which I had to accept as I had already bought a new phone.they have got a cheap phone, I wonder how much they are reselling it for? Crooks !!