Not repaired, no update either
We were promised that the part would arrive within 3 days, to fix it ourselves ... 10 days later still no part!
This was after you cancelled one appointment at the last minute, so had to wait a further week
Not very good service - if that
Reply from Domestic & General - UK
Hi Bethan,
Thank you for taking the time to share your review, I'm sorry you are experiencing a delay in receiving the part you require for your appliance.
When parts are needed, but an engineer is not required to fit them, once the part has been despatched the job will be closed as complete.
If you haven't received the part yet, please reach out to Hoover Candy and they can chase this up for you.
Their telephone number is 0344 499 5599, please give them a call and they will be able to assist you.
Thank you,
Louise,
D&G Team.