I paid for Rush Shipping ($40) and they didn't deliver
I paid for Rush Shipping ($40), on the site where you check out it reads "If ordered before 12:00PM EST, receive your order next business day. If ordered after 12:00PM EST, receive order in two business days". It's been 4 business days, I don't have my dress and I never would have ordered if the site didn't state 2 business days. Customer Service has been awful and keeps telling me that if I look at the FAQs the rush shipping is 4 business days. Total bait and switch, false advertising to get you to pay more for shipping and then David's Bridal doesn't deliver. Have tried texting their chat line over and over with no resolution. Have called twice and keep getting referred back to the FAQs. Not a five star experience like they claim to provide. Will never buy from this place again.