Very disappointing service. Coaches are all students who can’t commit to a fixed schedule. I spent most of my time trying to organize to fit into their availability. Since the beginning of this school year the company failed to find a coach for my kid at all. The 2 coaches that were fund wasted the time by scheduling a class and then canceling last moment saying they no longer can do the coaching. I have asked the company for the refund of unused hours I have left and was told to send an email to administration. Sent 3 emails without any response. Called and was told that they can’t connect me to administration and they can’t help me because they only look after the coaching part. No help and no money has been refunded.